Assignment Content
This week, you will examine common obstacles that pose communication challenges in the workplace between individuals from varying cultures by reviewing an intercultural dialogue between 2 coworkers. You will practice integrating core intercultural communication principles, including those pioneered by Edward T. Hall, Geert Hofstede, and Shalom Schwartz.
Hints: Use the requirements as a checklist before submitting your assignment–make sure you covered all bases. Don’t forget to accurately cite references. Remember your audience. Remember the correct format.
Read the Intercultural Communication Strategies exchange between Ai and Janet. Ai and Janet work together for an American textile company in Shanghai, China, and are struggling to agree on plans to curb unmet goals within the company’s sales department. You are the Human Resources Manager responsible for both employees. Janet recently expressed her concern to you about Ai’s “attitude.”
Write a 550- to 750-word email on Microsoft Word to your supervisor by including the following:
Discuss your observations of the intercultural communication issues impacting Janet and Ai’s relationship.
Recommend communication strategies that will foster productivity and employee satisfaction. Discuss the following:
Adjusting communication for low-context vs. high-context communicators
Adjusting communication for low-power distance vs. high-power distance cultures
Top value considerations for both Janet and Ai, according to the Schwartz scale and how these values may conflict or agree with each other
The influence of collectivism and individualism on Janet and Ai’s behavior
The responsibility, if any, of Ai improving relations with Janet, given that she is a native of Shanghai
Share how personal dignity is impacted through intercultural communication in this setting.
Share how your recommendations will improve the relationship between Janet and Ai.
Reference specific intercultural elements and concepts within your email to support your analysis and recommendations as they relate to Janet and Ai. Remember your reference page.
Cite at least 1 credible reference beyond your textbook to support your assignment.
Format your assignment according to APA guidelines.